PURPOSE: Performance in pivotal leadership jobs has a direct impact on the organization’s performance. Poor performance in these jobs creates a great risk to the organization’s mission and objectives. High performance provides a great competitive advantage. The purpose of identifying the most pivotal leadership jobs is to understand where investments will have the greatest impact on the organization’s performance. There is a critical difference between “pivotal” and “important” jobs. Most leadership jobs, by their very nature, are pivotal to some extent, but some have more business impact than others.
PROCESS: Pivotal role identification is a consultative process that typically requires data gathering using a proprietary assessment tool, a virtual or in-person workshop and integration with current talent management or succession strategies. The steps involved include:
Outcomes: Organizations that identify pivotal roles can then highlight these roles in talent review sessions, harden the talent pipeline supporting these roles and create effective development strategies to ensure the right leadership talent has the right skills for peak performance
